Data & Privacy

111win Privacy Policy

Your privacy matters to us. This page explains exactly what personal information we collect when you use the 111win platform, how we use it, how we keep it safe, and what rights you have over your own data.


Last updated: January 2026

This Privacy Policy applies to all users of the 111win platform at 111win.wine. It explains how we handle your personal data when you browse the site, create an account, place bets, make PKR deposits or withdrawals through JazzCash, Easypaisa or other methods, or contact our support team. We want to be straightforward about this — no jargon, no burying important things in fine print. If you have questions after reading this, contact our support team and we will do our best to explain.

1. Overview

111win is an online sports betting and gaming platform designed for Pakistani players. When you use the platform, we need to collect certain personal information to operate your account, process PKR payments and keep the platform safe for everyone. This Privacy Policy covers what we collect, why we need it and how we protect it.

By registering an account or using any part of the 111win platform, you confirm that you have read this Privacy Policy and agree to the collection and use of your information as described here. This policy should be read alongside our Terms and Conditions.

Short version: We collect what we need to run your account and process payments safely. We do not sell your data to third parties for marketing purposes. We use industry-standard security to keep your information protected.

2. What We Collect

We collect different types of information depending on how you interact with the platform. Here is a breakdown:

2.1 Information You Provide Directly

  • Registration details — your name, date of birth, email address and phone number when you create an account.
  • Identity verification documents — a copy of your CNIC or another acceptable identity document if we request age or identity verification.
  • Payment information — details related to your JazzCash, Easypaisa, Raast or bank transfer transactions. We do not store full card numbers ourselves — payment processing is handled through secure third-party processors.
  • Support communications — records of conversations with our customer support team via live chat or email.
  • Responsible gaming preferences — deposit limits, session reminders or self-exclusion settings you apply in your account dashboard.

2.2 Information Collected Automatically

  • Device and browser data — your IP address, device type, operating system, browser version and screen resolution.
  • Usage data — pages you visit on the platform, time spent on each page, bet history, game activity and navigation patterns.
  • Session data — login timestamps, session durations and account activity logs.
  • Cookies and similar tracking technologies — see the Cookies section below for full details.
Data Type When Collected Purpose
Name & date of birth At registration Account creation & age verification
Contact details At registration Account communication & support
Payment transaction data Each deposit / withdrawal Processing PKR payments, fraud prevention
Identity documents On verification request Age & identity verification
Device & IP data Each session Security monitoring & fraud detection
Bet & game history Ongoing platform use Account records & responsible gaming
Cookies Browser visits Platform functionality & analytics

3. How We Use Your Data

We use the information we collect for the following purposes:

  • Account management — creating and maintaining your 111win account, verifying your identity and managing your preferences.
  • Payment processing — handling PKR deposits and withdrawals through JazzCash, Easypaisa, Raast and other supported methods, and maintaining transaction records.
  • Platform operation — making sure bets are placed correctly, game results are recorded accurately and your account balance is always up to date.
  • Security and fraud prevention — monitoring for suspicious activity, unusual login patterns, duplicate accounts and any behaviour that may indicate fraud or bonus abuse.
  • Responsible gaming — using your betting and deposit history to support the responsible gaming tools you have set, such as deposit limits and session reminders.
  • Customer support — using your account information and communication history to resolve support queries efficiently.
  • Platform improvement — analysing how players use the platform in aggregate to improve performance, fix issues and develop new features.
  • Legal compliance — maintaining records as required to comply with our legal and operational obligations.

We do not use your data for: selling to third-party advertisers, profiling you for non-platform marketing without consent, or any purpose not listed in this policy.

4. Payment Data and PKR Transactions

111win supports PKR payments through JazzCash, Easypaisa, Raast, direct bank transfers and debit/credit cards. When you make a deposit or withdrawal, the transaction is processed through our payment service partners. Here is how your payment data is handled:

4.1 What We Store

We retain a record of each transaction including the amount in PKR, the payment method used, the transaction timestamp and the transaction status. This is necessary to maintain accurate account balances and resolve any payment disputes.

4.2 What We Do Not Store

Full card numbers, CVV codes and mobile wallet PINs are never stored on 111win's systems. This data is processed directly by our payment service partners using their own secure, encrypted systems. 111win only receives a confirmation of the transaction outcome and a masked reference to identify the payment method used.

4.3 Payment Security

All payment data transmitted between your device and our systems is protected by 256-bit SSL encryption. Our payment partners maintain their own security standards for the data they handle during the transaction process.

4.4 Fraud Prevention

Transaction data may be used to detect and prevent fraudulent activity, including the use of payment methods that do not belong to you, money laundering attempts or any pattern that suggests misuse of the platform. Where fraud is suspected, we may share relevant transaction data with our payment partners or appropriate authorities as required.

5. Sharing Your Data

We do not sell your personal data to any third party. We share your information only in the following limited circumstances:

5.1 Payment Service Partners

To process your PKR deposits and withdrawals, we share the minimum necessary information with our payment service partners operating JazzCash, Easypaisa, Raast and card payment infrastructure. These partners are contractually required to handle your data securely and use it only for payment processing purposes.

5.2 Identity Verification Providers

When identity verification is required, we may work with a third-party verification service to confirm your identity using the documents you provide. These providers are bound by strict data handling agreements and do not retain your documents beyond the verification process.

5.3 Technology and Infrastructure Providers

We use third-party providers for certain platform infrastructure, including cloud hosting, analytics and customer support tooling. These providers only process your data on our behalf and in accordance with our instructions. They are not permitted to use your data for their own purposes.

5.4 Legal Requirements

We may disclose your personal data if required to do so by applicable law, court order or where we believe in good faith that disclosure is necessary to protect the safety of any person or to investigate fraud or security incidents.

We will never share your data with third-party marketing companies or data brokers. Your information is used to operate your 111win account — nothing else.

6. Cookies and Tracking Technologies

111win uses cookies and similar technologies to make the platform work properly, remember your preferences and understand how players use the site. Here is what we use and why:

6.1 Essential Cookies

These cookies are necessary for the platform to function. They keep you logged in during a session, remember your language preference and maintain the security of your account. You cannot opt out of essential cookies without affecting core platform functionality.

6.2 Analytics Cookies

We use anonymised analytics to understand which pages are visited most, where players spend time and where they encounter problems. This data is aggregated — it does not identify you as an individual — and is used solely to improve the platform experience.

6.3 Functional Cookies

These remember your settings and preferences — for example, your preferred sport or game category — so the platform feels more personalised when you return.

6.4 Managing Cookies

You can control or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect how the platform functions. Browsers such as Chrome, Firefox and Safari all provide straightforward cookie management options in their settings menus.

Note: We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites via the 111win platform.

7. Data Security

We take the security of your personal information seriously. The technical and organisational measures we have in place include:

  • 256-bit SSL encryption on all data transmitted between your device and our servers.
  • Secure password hashing — your login password is never stored in plain text.
  • Access controls — only staff who need access to specific data to perform their job are permitted to access it.
  • Regular security reviews of platform infrastructure to identify and address potential vulnerabilities.
  • Session management — sessions are automatically timed out after a period of inactivity to reduce the risk of unauthorised access on shared devices.

While we take every reasonable step to protect your data, no system is completely immune to risk. You also play a role in keeping your account secure — use a strong, unique password and do not share your login credentials with anyone. If you suspect your account has been compromised, contact our support team immediately.

8. Data Retention

We keep your personal data for as long as your account is active and for a reasonable period after account closure, to allow us to resolve any outstanding matters, respond to queries or comply with our record-keeping obligations.

In practice this means:

  • Account data is retained for the duration of your account and for a defined period following account closure.
  • Transaction records are retained for the period required to support financial record-keeping and dispute resolution.
  • Identity verification documents are retained only as long as necessary for the verification purpose and are then securely deleted.
  • Support communications are retained for a period sufficient to support ongoing account queries.

When data is no longer required, it is securely deleted or anonymised. You may request deletion of your data at any time — see the Your Rights section below for details.

9. Your Rights Over Your Data

As a user of the 111win platform, you have the following rights regarding your personal information. To exercise any of these rights, contact our support team through the live chat on the platform or via the email address shown in the footer.

Right to Access

You can request a copy of the personal data we hold about you at any time.

Right to Rectification

If any information we hold about you is inaccurate or incomplete, you can ask us to correct it.

Right to Erasure

You can ask us to delete your personal data. This may not apply where we are required to retain data for legal or operational reasons.

Right to Restrict Processing

You can ask us to limit how we use your data in certain circumstances while a query or dispute is being resolved.

Right to Data Portability

You can request your personal data in a structured, commonly used format so you can transfer it elsewhere if needed.

Right to Object

You can object to certain uses of your data, including where we process it based on legitimate interests.

We aim to respond to all data rights requests within a reasonable timeframe. In some cases we may need to verify your identity before fulfilling a request to ensure we are releasing or modifying the correct data.

10. Minors and Age Restriction

111win is strictly an adults-only platform. We do not knowingly collect personal data from anyone under 18 years of age. Age verification is built into our registration process and we reserve the right to request documentary proof of age at any time.

If we discover that an account has been created by a minor, the account will be closed immediately, any funds will be handled in accordance with our Terms and Conditions, and all personal data associated with that account will be deleted as soon as the matter is resolved.

If you are a parent or guardian and believe a minor has created an account on 111win, please contact our support team immediately so we can take action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate the platform, the payment methods we support or our legal obligations. When we make changes, the "Last updated" date at the top of this page will be revised accordingly.

For significant changes that materially affect how your data is used, we will make reasonable efforts to notify registered players directly — for example through a notice on the platform or via the contact details on your account. Your continued use of 111win after a policy update constitutes acceptance of the revised Privacy Policy.

We recommend checking this page periodically so you are always up to date with how your information is being handled.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy, how your personal data is handled, or if you would like to exercise any of your data rights, our support team is available 24 hours a day, seven days a week via live chat on the platform. You can also reach us by email — the contact address is displayed in the footer of every page on the site.

When contacting us about a data rights request, please include your registered account details so we can verify your identity and locate your records efficiently. We take all privacy queries seriously and will respond as promptly as possible.

For general platform queries, responsible gaming support or payment help, our full support team is always on hand through the live chat feature.

Privacy at a Glance

How 111win Keeps Your Data Safe

Six key principles that guide how we handle your personal information as a Pakistani player on our platform.

256-bit SSL Encryption

Every connection between your device and the 111win platform is protected by industry-standard 256-bit SSL encryption. Your account data and PKR transaction details are always transmitted securely.

Secure PKR Payments

We never store full card numbers or mobile wallet PINs. JazzCash, Easypaisa and Raast transactions are processed by certified payment partners with their own secure infrastructure.

No Data Selling

Your personal information is never sold to third-party advertisers, data brokers or marketing companies. What you share with 111win stays with 111win and is used only to run your account.

You Control Your Data

Access, correct, export or delete your personal data at any time by contacting our support team. We aim to respond to all data rights requests promptly and without unnecessary delays.

Minimal Cookie Use

We use only essential, functional and anonymised analytics cookies. No third-party ad networks track you across other websites through 111win. Manage cookie preferences directly in your browser settings.

Account Security Controls

Passwords are stored using secure hashing. Sessions time out automatically after inactivity. Access to your account data is restricted to staff who genuinely need it to assist you.

Ready to Join 111win?

Now that you know how we handle your data, you can register with confidence. Create your account, deposit in PKR and start betting on cricket, PSL, casino games and more — all on a platform that takes your privacy seriously.

Play Responsibly

111win is an adults-only platform. You must be 18 years or older to register and play. Always set a clear budget before depositing and never bet money you cannot afford to lose.

Use the responsible gaming tools available in your account dashboard — deposit limits, session reminders and self-exclusion are all there to help you stay in control.

Read our Responsible Gaming guidance